We ship using DHL on a next day courier service or Royal Mail depending on the service requested at checkout. Local pickup from our premises can also be selected at checkout. Please note we only ship to mainland UK.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and won't be able to receive a refund.
We encourage our customers to try the product in the first two weeks after purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us.
Please note that listings containing live bees and honey are excluded from the above returns policy.